Refund Policy

1. General Refund Eligibility

We encourage customers to review the course or product information carefully before making a purchase. Refund eligibility may depend on the type of product purchased, whether access has been provided and the circumstances of the request.

Unless a specific course, offer or written agreement states otherwise, purchases of digital learning products are generally considered final once access to the digital content has been provided.

2. Digital Products and Learning Resources

SocialMediaAMarketing.com may provide digital educational content, ebooks, online resources, course material, videos or other electronically delivered products.

Due to the nature of digital products, refunds are generally not available after the product has been delivered or access has been granted, except where required by applicable law or where we determine that a refund is appropriate.

3. Courses and Online Learning Programs

For online courses or learning programs, access may be considered delivered when login details, course access, download links or other instructions necessary to access the purchased content have been provided.

If you experience a genuine technical problem that prevents you from accessing a purchased course or resource, please contact us promptly. We will make reasonable efforts to investigate and resolve the issue.

Where a technical issue cannot reasonably be resolved, we may, at our discretion and subject to applicable law, provide an alternative access arrangement, replacement resource or refund.

4. Cancellation Requests

If you wish to cancel an order, please contact us as soon as possible after the transaction and before digital access or delivery has occurred.

Cancellation requests are not automatically guaranteed. Each request may be reviewed based on the product purchased, delivery status and applicable terms.

How to Request a Cancellation or Refund

• Send your request to bhoperita625@gmail.com.
• Include your name and the email/mobile number used for the purchase.
• Provide the order or transaction reference, if available.
• Clearly explain the reason for your request.
• Provide relevant details or screenshots if the request relates to a technical issue.

5. Duplicate or Incorrect Payments

If you believe that you have accidentally made a duplicate payment for the same product or service, please contact us promptly with the relevant transaction details.

After verifying the transaction, an eligible duplicate payment may be considered for refund or adjustment.

6. Refund Processing

If a refund is approved, it will normally be processed using the original payment method where technically and operationally possible.

The time required for the refunded amount to appear in your account may depend on the payment gateway, bank, card issuer or other financial institution involved in the transaction.

7. Non-Refundable Circumstances

Subject to applicable law and any specific written offer terms, refunds may generally not be available in circumstances including:

• The customer has received access to digital course content.
• A digital ebook or downloadable resource has already been delivered.
• The customer has changed their mind after receiving digital access.
• The customer purchased the product without reviewing its description or requirements.
• The customer is unable to use the product because of circumstances unrelated to a defect in our service.
• The customer has already substantially used or accessed the purchased digital material.

8. Exceptions and Consumer Rights

Nothing in this Refund Policy is intended to exclude, restrict or override any rights that cannot legally be excluded or restricted under applicable consumer protection or other laws.

Where applicable law provides a mandatory right to a refund, cancellation or remedy, those rights will continue to apply.

9. Promotional Offers

Special promotional offers, discounted courses or bundled products may have additional terms. Where such terms apply, they will be communicated with the relevant offer or purchase information.

10. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in our products, services, payment arrangements or legal requirements.

The updated policy will be published on this page with a revised effective date. Customers are encouraged to review the policy before making a purchase.

This Refund Policy is a general website policy and should be reviewed against the actual products, payment methods, refund commitments and applicable laws governing your business before publication.